FAQs

Frequently Asked Questions

Find here the answers to your most frequently asked questions about branding and web development.

What services does your logo and brand design company offer?

Logo and brand design starts with conceptualization, which we consider an essential part of any creative project. If your company does not have a name yet or you think it should be improved, this is one of the services we can provide you with.

Then we continue with the design of the logo, graphic identity and stationery and collateral where you will find all the elements that your company will need to interact with your audience. We refer to stationery such as business cards, electronic signatures, letterhead, etc. Up to brochure design, labels, packaging, etc. 

Can you work with a specific budget?

Yes, we can work based on the budget you have assigned to your project.
We invite you to schedule an appointment in our studio or video conference to talk about your project and budget. Then we can make you a work proposal where we will specify clearly everything that includes the development of your brand.

What are your payment and refund policies?

To start working on the project, we require an advance payment corresponding to 50% of the project. The remaining amount is requested once the project is finished, knowing that you are completely satisfied with the result.

 

We also offer the possibility of payment in three parts.

  1. Project advance.
  2. Interim payment corresponding to the height of the progress review.
  3. Settlement upon completion of the project.
What is the process of creating a logo or brand?

You can learn more about our work methodology at the following link: https://sharpen.studio/branding/metodologia-marca/

How long does it take to design a logo or brand?

Depending on the needs and style of the project; the development time of a logo is between 2 and 5 weeks.

Unlike the design of a complete brand where both the logo design and the graphic identity are included. In this case the development time is between 4 and 8 weeks.

How much does it cost to design a logo or brand?

Costs vary depending on the needs of the project. We do not have packages as such because each brand has a particular objective and style. We invite you to contact us for a quotation.

How can I request your design services?

You can contact us through our website at the following link:
https://sharpen.studio/contacto/

What information do you need to start working on my project?

To start working on your project, we need you to support us by answering the following online questionnaire: https://sharpen.studio/branding-brief

Do you provide multiple design options for me to choose from?

We work on different concepts for your project which we discuss with you in the second stage of brand development which corresponds to the review of the inspiration board. Subsequently, we will be very clear about the needs of the project to optimize the perception before the public, which helps us to promote brand communication and sales. We will also have clarity on your personal taste so that the result is to your liking.

When submitting proposals; we usually deliver 2 to 3 design proposals based on what we have routed together to make sure it is a successful project.

In the following link you can learn more about our work process:
https://sharpen.studio/branding/metodologia-marca/

Do you offer revisions or modifications once the logo or brand has been created?

Thanks to the work methodology that we have generated in our years of experience in the study; we are certain that we will be able to develop your project without major setbacks. That is why we allow ourselves to make the necessary revisions without worrying about extra charges. We are confident in our process and we like to share it with you.

Do you deliver the final files in different formats?

We always deliver a branded folder with all the original and editable files about your project. It is a pleasure to work for our clients and we are aware that the result is our client's property. Likewise, we deliver all files in formats: PDF, JPG, PNG, SWG, etc. For ease of use.

What happens if I am not satisfied with the final result?

We will be able to make revisions to route you to the right solution and deliver on our promise to achieve a brand that 1. helps drive sales and 2. is liked by our customer.

Can you help me register my logo or trademark?

Within the firm we are totally focused on the creative process of brand design; however, we can gladly share with you the contact of a lawyer of our confidence who has all the experience in the subject.

Do you work with international customers?

We work with clients from different parts of the country and the world thanks to a functional methodology and the tools provided by the internet.

What is your experience in logo and brand design?

We have 15 years of experience in logo and brand design.
The studio is formed by different members passionate about the subject and in different branches of design, such as typography design, lettering, editorial, character design, illustration, photography, etc.. This is very useful to be versatile when we get involved in a new project.

Can I see examples of your previous work?

Of course; in the following link you can find our portfolio:
https://sharpen.studio/portafolio/

You can also schedule an appointment in our studio or video conference to show you recent projects that are not yet part of the online portfolio.

Do you have testimonials or reviews from satisfied customers?
  1. Do you have testimonials or reviews from satisfied customers?

You can read testimonials from our customers at the following link:
https://sharpen.studio/branding/

What web services does Sharpen Studio offer?

We design and develop web sites and cover from visual and interface design, programming and implementation, applying the most sophisticated technologies, with emphasis on search engine optimization (SEO - Search Engine Optimization).

What web development methodology do you use?

We analyze
The first step is to analyze your current situation, your competition, we define your goals for your web project.

We plan
With your goals in mind, we create a strategic plan to achieve your success on the web.

We develop
Our development team implements every detail within the pillars that make up your website.

We test
It is very important, before launching your website, to test the functionality and friendliness of the site.

We launched
After completing all functional testing and complete customer satisfaction, we launched the site to the public.

We improve
Once the website is launched, we measure the results and if necessary, we make adjustments so that it is fully optimized.

We guide
We will advise you on any issue related to the development of your web project, so you can count on the hiring of the domain, server, email accounts and their respective configurations.

We maintain
Once the project is finished, and if you prefer, we will accompany you in the growth of your web project.

Read more here: https://sharpen.studio/desarrollo-web#metodologia-web

 

What is your web design workflow?

You can see our workflow here:
https://sharpen.studio/desarrollo-web/proceso-de-trabajo/

Do you work only for clients from Querétaro - Mexico?

We are located in the city of Querétaro, Qro., Mexico, however, we use virtual tools that allow us to work together with our clients throughout the Mexican Republic and even internationally.

What guarantee do you offer?

Our services guarantee a correct conceptualization, planning and development of websites to achieve your goal. We guarantee total satisfaction for our clients.

What technology do you use?

We use WordPress, WooCommerce (shopping cart for e-commerce), HTML, HTML 5, Java and JavaScript and various development tools for mobile applications,

We apply the latest and most sophisticated technologies and methodologies.

Will the site display on all devices?

Yes, we develop responsive websites, which means that it adapts to any screen size; PC, tablet and cell phone.

Will I be able to modify and manage my site?

Yes, we use WordPress as a platform, the most used content management system (CMS) in the world.
It is fully self-manageable so you can add, edit your content.
We train you so you can easily manage it.

How much does it cost to develop a website?

The price - investment to develop a web site depends on many factors such as: number of pages to be made, if it requires a shopping cart or not, different functionalities.

It also depends a lot on how much emphasis you want to put on search engine optimization.

Request a free quote here.

How long does it take to develop my website?

It depends on the scope of the project, but in general it can be considered between 30 - 45 days.

Do you offer SEO - Search Engine Optimization (Google) services?

Yes; we offer SEO - optimization of web pages for Google, etc. and SEO - "on site" is included in the development of your web page. We can also perform advanced SEO for companies that require it.

top
Cookie Policy
We improve our services through own and third party cookies. You can get more information in our privacy policy.